How can we help?
Contact Socialens support for account access, profile lookup, analysis status, privacy, or purchase questions.
Contact support
Email info@pulselyzer.com. Include your app version, device model, operating-system version, selected platform, and a short description of the issue. Never send passwords, payment-card data, API keys, or social-media login credentials.
Profile not found
Check spelling and use only the username, without a profile URL. A profile may be unavailable, renamed, restricted, or temporarily unreachable.
Public data looks old
Profile providers and caches may return delayed public information. Retry later if the source platform has recently changed.
Analysis interrupted
Keep your request identifier if shown. Reopen the active target before starting a new one for the same platform.
Purchase or restore
Include the store platform and product name, but never send complete receipts containing sensitive information unless support requests a redacted copy.
Türkçe destek
Hesap erişimi, profil arama, analiz durumu, gizlilik veya satın alma soruları için info@pulselyzer.com adresine yazın. Uygulama sürümü, telefon modeli, işletim sistemi, seçilen platform ve sorunun kısa açıklamasını ekleyin. Şifre veya ödeme kartı bilgisi göndermeyin.