Request deletion of your Socialens data.
The current deletion process is handled by a verified support request while in-app deletion is being completed.
Last updated: August 7, 2026
How to submit a request
- Email info@pulselyzer.com.
- Use the subject
Socialens Data Deletion Request. - Include your Socialens anonymous/member ID if visible, device platform, and approximate dates of use. Do not send passwords, store credentials, or social-media login details.
- We may ask for limited verification information needed to locate the correct anonymous record.
What we will delete
Once the account is located and the request is verified, we will delete or irreversibly detach data associated with that Socialens identity where applicable, including stored targets, profile snapshots, analysis jobs, analysis results/history, and related settings.
Timing and exceptions
We aim to complete verified requests within 30 days. Limited records may be retained where required for legal compliance, fraud prevention, security, financial reconciliation, or dispute resolution. Residual encrypted backups are removed through normal backup rotation.
Deleting Socialens data does not delete third-party accounts
This process does not delete Instagram, TikTok, Snapchat, or other third-party accounts or public content. Contact the relevant platform directly for those requests.
Türkçe
Veri silme talebi için info@pulselyzer.com adresine Socialens Data Deletion Request konusuyla e-posta gönderin. Varsa Socialens anonim/üye kimliğinizi, cihaz platformunu ve yaklaşık kullanım tarihlerini ekleyin. Şifre veya sosyal medya giriş bilgisi göndermeyin. Doğrulanan talepleri normalde 30 gün içinde tamamlarız. Bu işlem üçüncü taraf sosyal medya hesabınızı silmez.